2 REPLIES. Subscribe to this Topic's RSS Feed; Mark Topic as New;Parental Lock. Select the days you want to limit screen time. Tip: You can edit the weekly schedule and change the limit on any selected day. Find out how to fix any problems you might be having with BT Parental Controls. Hi, I'm trying to access BT Parental Controls and the website says to: Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; The only problem is that there is no 'Manage your extras' on the homepage. Choose Parental Controls from the drop-down menu. Browse . Someone posted an answer to a similar question which was a link to information, but that link does not work. The web Search this site. They usually come with several features to reduce the risk of children discovering potentially harmful content. I click to activate and I get a message saying parental controls will be switched on in 2 hours. Parents and Carers. Parental Controls and select the setting to “off” to disable parental controls. To manage your settings, you need to log on to your BT account online. BT Parental Controls is free to BT Broadband customers. Hello, I've tried recently to put my BT Parental Controls on the broadband, but every time I've done it I come back to the home page a few hours later, and it still says "activate". Note: Please make sure the Private MAC Address is disabled on your clients, otherwise, the parental control won't take effect. More options. Once I. 0 Ratings. Hi, I wanted to change my BT parental controls filter but, in order to do this I needed to delete all my settings. Each bundle includes: Whatever you like to watch, you can get any combination of Freeview TV, BT Sport and premium entertainment channels like AMC, National Geographic and E! Just choose a broadband package with us and we'll contact your current provider for you (unless you're with Virgin Media*). There's 'manage service' but that doesn't get. Enter your BT hub admin password. To make sure your child doesn’t view adult or inappropriate content online, you can adjust the parental controls, privacy settings and filters in search engines. It takes into account the first part of the site address, such as; "and not the information after this. I have been having this problem activating parental control on BT for a while. Verdict. Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. Slide the button to Off position in the BT Parental Controls section to turn off the BT Parental Controls. Parental controls leave search sites such as Google and Bing accessible. Re: Parental controls. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. Google’s Chrome Chat A software program that allows users to communicate with each other instantly via the internet e. Activation will take place automatically and households are automatically. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. Tap Done. And as a BT Broadband customer exclusive we’re also throwing in an extra 30% off your airtime and double data! Buy now. Residential care settings. Parental control problems Go to solution I've just returned back to bt broadband and have been trying to set up parental controls, with no success. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabThe company offers two types of broadband connection: Standard BT broadband With download speeds of up to 17Mb, this tends to be better suited to lighter home internet use. Stay in control of what your family can access online by setting filters for inappropriate content. 2. However, he has discovered a hack, where he can create a duplicate of his ip address and connect to the wi-fi. Save over £100 a year on top-rated broadband. This includes PCs,. BT Broadband review: Full Fibre 1, 2, 100, 500 & 900. My parental controls aren't working. This is why FTTC tends to have a maximum speed averaging around 65Mbps. i have set-up parental controls to block social media and this works fine on my laptop (win 10 and chrome), however my sons tablet (amazon fire) just ignores restrictions and goes straight to facebook, messenger ect ect. Hi @Hithere1231. Searching the forums I see this question has been as. BT Broadband Parental Controls and Safety Settings | Internet Matters. ASUS Instant Guard gives you one-click secure internet access via the ZenWiFi XT9 mesh router from anywhere in the world, thanks to its encrypted. Options. You can also customise each BT Mobile on your account to access different levels of content if you wish. BT does not recommend deleting the BT Parental Controls permanently. Broadband running over 300. It's part of Sky's Broadband Boost optional extra at £5 per month. The home hubs cannot be put into modem mode. The Zen FRITZ!Box router is a must for households where daily streaming. Select Control wi-fi access for your devices to manage your screen time online . Three predefined filter levels (strict, moderate and light) Personalise your own filter levels Works when using your BT ID on UK BT Wi-fi. 65% of young people aged 11-16 are in favour of the. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. It will also keep nearly all parental controls on so kids are safe ish to search. If you are not able to acce. . Hi @gooleys thanks for getting back to me, I've seen this happen before and we'll need to raise a case to get the parental controls system updated with your new broadband details. 1. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. You can: Use services. From the main menu, select Settings. You can also use BT Virus Protect, a free app to help guard your computers and other devices from viruses, spyware, and malware, which can be present on a large range of websites. Customers who do not want the service will. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. It works on all devices when using your home BT Broadband connection or when logged into a BT Wi-fi hotspot with your BT ID. We take a look at parental controls, capped contracts and family SIM plans. Scam calls. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. I'd also recommend the MyBT app. Ok i have read through some posts about parental control but when i log into my bt i cannot see the manage my extras anywhere in mt bt are. Re: Whole Home Mini Disc Wifi Extenders and Parental control. Our Report Abuse online form is also available 24/7 . 0 Ratings. My parental controls arent blocking anything even after going through all the steps recommended through the live chat and over the phone. If you would like to view this content please Allow Cookies Cookie SettingsAsk the BT Community. More options. Parental Controls may take up to two hours to start working. Ensure that parental controls are managed. Restore a saved device configuration. We've always had file sharing blocked in the past so has something changed at BT? I would prefer to block FS again and just. Scam calls. I believe it is blocking, but how do I know? Many thanks. It doesn't seem to block any website, of any description, as. Welcome to the BT Community and thank you for your post! I am sorry for the problems you're having setting up BT Parental Controls. I think we'll need to get our parental controls team to check this over for you, I'll send a private message in a moment so you can get in touch with the moderation team. It uses a mobile signal to connect your devices until we've fixed the fault. BT parental controls. YouView from BT. Virgin also offers more advanced online protection, called Virgin Media Internet Security, powered by cyber security and privacy experts F-Secure. Amazon does prompt for the PIN to perform a factory reset, but you can skip through this by using the remote and pressing play + back or right + back. To activate on the 'Light' filter, log in or sign up to My BT, scroll down to "My Extras" and select Turn On on the BT Parental Controls panel. I want to add extras or upgrade. Remove the toggle switch for Parental Controls. Since moving house my BT parental controls are not working. . You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. Sorry that you're having problems managing your Parental Controls. com & Community; Broadband. How do I update the software version of my Hub? How do I clear my statistics history? How do I check my usage history? Save the device configuration. 2. However I can't turn on parental controls. Half price SIM only plans for 6 months. Only BT Complete Wi-Fi gives you reliable wi-fi in every room or £100 money-back guarantee. Try My BTKeep your family safe online with BT Parental Controls. It will be blocked if the application requires access to the internet and the URL that the App uses is within the gaming category list. 24 month contract. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. With Covid-19 requiring all the schools to be closed, our kids are now doing their. Community; Community; Announcements. You can also customise each level of control, allowing you to add or remove certain websites or categories of website appropriately. Even if you don’t want to set up a Parental PIN, in order to watch any Sky Cinema channel live or certain Entertainment channels live, the Parental PIN is mandatory between 5. Broadband & mobile networks. Account holder (Primary BT ID) You're the legal owner of the account. You can google how to do this. BT answers our questions about affectionate controls. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. It’s easy to manage your account online with My BT. Simple. You can also set it to automatically interrupt the game if necessary. As is the case with mobile devices, factory resets on the Amazon Fire TV Stick remove any pre-established parental controls. BT Broadband Plans Summary. As of [year], the company has extended gigabit-capable full fibre service to more than seven million locations. All our broadband hubs have the latest technology installed to give you the best possible connection. The KidSafe setting applies to all devices in the house, so you may want to switch them off when the kids have gone to bed. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. There doesn't seem to be any way to set parental controls at all. This will open the Hub Manager. Choose a topic. Get unlimited internet access at any of our. Broadband parental controls help you protect your children against inappropriate websites. Broadband Extras & Apps from BT. Re: Parental Controls not working effectively. 100,000+ hours on-demand. Hi, so i'm having a problem with one of my BT discs - bear with me here as a lot has happened. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This isn't something the Community is going to be able to help with so you can send us over your details and we'll give you a hand from here. Choose a reliable VPN. Step 34: Write: "net localgroup administrators [username] /add" Remember to put your actual username instead of just [username] Step 35: Press the Enter key on your keyboard. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. NeilOn December 13th 2013 the UK internet provider BT switched on its network filtering system for all new customers. See how to set up BT Parental Controls and which sites to block. Quickly pause the internet on. Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. How to Find Your Model Number. Month 4 from £32. 18 million wi-fi hotspots worldwide. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. e. When I access the Tesco Groceries website some of the pictures of products on some pages fail to download and updating the shopping basket is difficult. We run our business from home on BT business FTTP. Logging into a My BT account with a BT ID. Just log in to. The Lounge; BT. If none of those IP addresses work, or if your provider isn’t listed, you can find your router's IP address by going into the network settings on your computer. BT 4G Home Hub settings and updates. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. I get an email telling me I have made the changes and have active parental controls, but nothing. The Parental Controls are separate to the wifi controls, to set them up see below. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. 254. com & Community; Broadband. 5m ethernet cable we’ll send out with your box. com & Community; Broadband. It worked for my set up anyway. BT Broadband includes the following security features for all customers: BT Parental Controls. Hi Community, We have seen some reports that when setting time restrictions on devices via BT Parental Controls, the time is not being saved meaning the devices intended to be restricted, are not. Problem is they never are!!HI, I recently upgraded to Fibre 300 and have the Smart-hub 2. How for keep your family safe online with BT Parental Navigation both and different blocking categories. Now we are being offered a new router by BT (presumably the latest. To be able to set up Parental Controls you need to make sure your My BT is set up with account holder status. BT’s parental controls offer tight restrictions on what your child can see online. To get the actual xbox console working with xbox live I had to change the DNS settings in the console to google DNS settings in the console settings. Payment PIN help. Watch the video to get quick tips on how to manage parental controls on BT Broadband. On top of that, there's the Homework Time feature to limit access to the web at certain times of the day. Key moments. BT has announced the launch of a new internet filter designed to protect children online. Welcome to BT is the essential place for a new customer. There should already be a user account for the owner of the phone and one for a Guest. Energy Consumption. Delivery charge £9. Browse . Go to the URL of a proxy site. Learn more about the ways BT keeps your details secure. It should be back, better than ever, in a short while. All our broadband options comes with BT Parental Controls security included and at no extra cost. Access free BT Wi-Fi. BT Parental Controls is free to BT Broadband customers. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Fantastic simple process. Date of experience: 09 November 2023Here are some handy step-by-step guides for some of the main UK internet providers on activating parental controls. In short you are going via the parental controls already as a BT user, just that no sites are blocked due to hitting the content. All forum. Announcements, Guides & Community Updates; The Lounge; BT. . BT Parental Controls is free to BT Broadband customers. All forum topics. As a long shot I enabled file sharing via Parental Controls and that fixed it. Activate parent controls within BT it says to come back in two hours. Due to an increase in demand across our service, our voice Helpline is currently available 10am–8pm Monday to Friday. I switched on my BT parental control a couple of days ago and it’s been a nightmare since then, I spent nearly half my work day speaking to BT, I was transferred. I've recently moved house and without changing parental controls on my account it now appears to be blocking content despite parental controls and BT web protect not being activated in MyBT. I am sorry for the problems you're having with Parental Controls. Unfortunately there is no way of setting it up those controls on a Business Hub. BT NetProtect Plus with fire wall, anti-virus and anti-spyware features, is designed to protect. Non worked and the advisor raised a report promising a solution within 72 hours. ADSL/Copper broadband; BT Fibre broadband;Re: BT/McAfee Family Protection. BT has beefed up its broadband parental controls to keep your phones and tablets safe from online smut. currently only way of fixing it seems to be disable parental controls, or change the dns servers to bypass the parental controls. Manage all your connected devices with the tap of a button. Here's how it's done: 1. So you get to enjoy market-leading broadband at an unbeatable price. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. Choose BT Access Control from the options. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created to make this process easier to follow with our step by step videos and visual instructions. BT. Cheers. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Re: Bt Wifi account for children to use. We know that children, particularly. It is as if there are no controls at all. Parental Controls. There are two kinds of Parental Controls on the iPhone: Screen Time and Content Restrictions. 225+ live channels. Thus, I did so and resultantly, I then enabled my parental controls to manage the settings, it said to wait as in the next 24 hours it would enable. Works when using your BT ID on UK BT Wi-fi hotspots. How do I enable or disable SSID broadcast? How do I enable or disable my Hub's firewall?You can block inappropriate content, set daily limits for the total time spent online, and restrict internet access to certain times of the day. I just get the same message saying I need to activate parental control. If you delete your account – your settings will be lost. I tried to set up parental control suspension between 21:00 - 11:00 (9pm night. The best budget wireless router: D-Link EXO AX1800 (DIR-X1860) The best router for gamers: Asus ROG. 2. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. Buy the Google Nest Wi-Fi Router here. Social workers. TalkTalk. We’ll give you a switching date – usually within two weeks, unless you choose a later date. Get started today. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. Choose Parental Controls from the drop-down menu. Turning off BT Parental Controls. Go back to: Broadband help. on 20-04-2023 16h39 - last edited on 20-04-2023 16h45 by DavidM. Home phone including Digital Voice; BT Mobile; Email. If you have the Account holder status if you follow the steps on - How to set up Parental Controls you'll find all the steps you need to. 168. BT offers a comprehensive packaged is online. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. Select the type of content that you want to filter. YouView from BT; BT Sport on TV, Online player or App;. Follow these simple steps to permanently remove BT Parental Controls. Step 36: Close out of command prompt and windows should start. Press “Home” button. signing up for another 24 months). Can you login to your MyBT account and select the parental controls options and turn them on again. I have sent you a private message with instructions on how you can send us. 10-02-2023 21:23 - edited 10-02-2023 21:24. Hi I also have the same issue. 5. BT wifi disc being weird - won't pair. BT Parental Controls help keep your children safe online. They are among the top three major providers in the UK in Ofcom customer ratings. 1. We would appreciate it if you could take a couple of. BT launched their free network-level parental controls in late 2013 and we took a closer look at what it offers here. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. TV Content including BT Sport. BT Parental Controls helps to protect your family from accessing unsuitable sites providing you both control and flexibility while online. Includes a 30-day money-back guarantee. 60 a month for new customers when you take a mobile service, which could save you over £100 a year. It’s your call. Welcome to the Community and thanks for your post! I'm sorry for the problems you're having with Parental Controls. Post 2 of 43. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. Mobile internet blocks don’t always offer the same level of control as home broadband and may be either on or off, with no way to customise the. BT Parental Controls is the type of comprehensive control system we'd expect from the UK's leading broadband provider and restrictions can be applied across the following categories:Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. Search for proxy sites. A recent survey conducted by telecoms regulator Ofcom found that almost a quarter of parents believed their kids could. In a bid to help promote the use of parental control software, The UK Safer Internet Centre (UKSIC) has been working with BT, Sky, TalkTalk and Virgin Media to launch online video guides to help parents set up the controls software and offers information on other controls too. what do I need to do to fix. ”. Sky’s Full Fibre Broadband is a game changer. You need a VDSL modem/router combination, or a separate VDSL modem. Choose "This is My [Device]" or "This is My Child's [Device]". Three. We'll provide you with one Wi-Fi disc to extend your wi-fi connection. 0 Ratings. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. Select “ Kill Switch . BT Parental Controls Login to My BT and navigate to the Parental Controls panel. 0 Ratings. However it occurred to me that possibly the reason why they don't work might have something to do with. Get 10% off your EE Broadband bill every month when you’re an EE customer. gambling) that it says should be blocked or even specific websites that I add to the blocked list. YouView from BT; BT Sport on TV, Online player or App;. Children and young people. The same firewall and BT Parental Controls from. Please try after 15 minutes. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. It works by looking at the main purpose of the site. BT Parental Controls. Add this to one of our Superfast, Full Fibre 100, Ultrafast, Ultrafast Plus or Gigafast broadband packages to get: Powerful WiFi in every corner of your home, or money back. Home phone including Digital Voice; BT. What. Broadband Extras & Apps from BT / Parental Control; Options. Try My BT BT Parental Controls help keep your children safe online. No end of parental discipline has had any effect. Once turned on, you’re given an option of what categories of harmful content you’d like to block. Sky’s system works in a similar way to BT Parental Controls, offering three levels of content filters set by age – PG, 13 or 18. It takes into account the first part of the site address, such as; "and not the information after this. BT Parental Controls help keep your children safe online. Beware DNS setting override BT parental. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. BT Web Protect is free to all BT Broadband customers. They have never worked since my install in DecemberHi, Parental controls on bt. BT offers an comprehensive package of online security and protection, guarding your home network and equipment from diseases and other web-based. or call 150 from an EE device. any ideas how to stop this and block access from all devices including mobiles. I have had numerous chats and conversations with well-meaning but ultimately ineffective technical experts at BT, switching parental controls on and off,. Your PIN also lets you buy and rent shows, movies, and PPV events – so always. If you only watch shows on demand, and you do not have children, you can simply. Sky replied go you questions a couple of days before, and you can read their responses too. Once you install the Circle App on each mobile device. We don't recommend turning off your wireless as our Hubs can give you superfast connections with a wired and wireless connection at the same time. Home phone including Digital Voice; BT. It goes up to 25x faster than our standard fibre. They have come together to produce these helpful video guides to help you to download and set-up the controls offered by your provider. With Sky Q, you can use PIN-protected parental controls to restrict the shows, movies, apps and channels that can be watched on your TV, so you can have peace of mind that your little ones are watching Peppa Pig and not Game of Thrones. It's free for all BT Broadband customers. I wanted to change the filter but its not letting me to access to the parental control. 3. If you’re a BT customer or thinking of becoming one and you have our at home who you want the spare from internet nasties, you’ll need to read up on how to use all are an filters and controls available to them as one parent. The video guides are available on UKSIC’s site here. BT Parental Controls will block access to gaming applications that connect to the internet when the gaming category is blocked. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. . You’ll also get BT’s Web Protect service and the True Key Password Manager. I need a few details to please check your inbox for my message and drop me a reply. Step 2. Let's get started. org BT Broadband Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Learn how to activate your BT ID, track an order or set up your new BT kit. this Black Friday. The parental controls are managed via the box so as unacceptable as it is it's probably something you've set yourself.